If your website or script needs to send emails (such as contact forms, reset links, or alerts), you can use SMTP authentication with your Akashi Hosting email account. This helps prevent mail delivery issues and ensures secure authentication.
Step 1: Create an Email Account
If you don’t already have an email address set up for your domain, follow this guide first:
How do I create and access an email account?
Step 2: Get Your SMTP Settings
- SMTP Server: mail.yourdomain.com
- SMTP Port: 465 (SSL) or 587 (STARTTLS)
- Encryption: SSL or STARTTLS
- Username: your full email address (example: info@yourdomain.com)
- Password: the password for that email account
Step 3: Configure Your Website or Script
Use the above settings in your script or CMS (WordPress, WHMCS, etc). Look for a "Mail Method" or "SMTP" section and enter:
- Mail method: SMTP
- SMTP host, port, encryption
- Full email login and password
Important Warnings
- PHPMailer and raw SMTP scripts are not supported and may be blocked for security reasons
- SMTP is local-only — it only works from inside Akashi Hosting servers
- You cannot use our SMTP from external websites or other servers
- Scripting or websites must run on the same hosting account as the email
Common Use Cases
- WordPress (with SMTP plugins)
- Billing panels (like WHMCS)
- Internal contact forms or alert systems
Need help?
If your site isn’t sending mail, or if you're unsure how to configure it, open a support ticket and we’ll help you test it.
