Why is my email going to spam?


If your outgoing emails are landing in recipients’ spam folders, several common reasons could be causing this.

Common causes:

  • Missing or incorrect SPF, DKIM, or DMARC records on your domain
  • Sending from a new or low-reputation IP address
  • Content triggers such as spammy words or suspicious links
  • Recipients’ email providers marking your domain or IP as spam
  • Sending bulk emails without proper opt-in

What you can do:

  • Verify your domain’s SPF, DKIM, and DMARC records are set correctly
  • Use reputable mail sending practices and avoid spammy content
  • Encourage recipients to whitelist your email address
  • Check blacklists for your IP and domain (use tools like MXToolbox Blacklist Check)

If you need help reviewing your DNS records or improving your email deliverability, open a support ticket and we’ll assist you.

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