If your outgoing emails are landing in recipients’ spam folders, several common reasons could be causing this.
Common causes:
- Missing or incorrect SPF, DKIM, or DMARC records on your domain
- Sending from a new or low-reputation IP address
- Content triggers such as spammy words or suspicious links
- Recipients’ email providers marking your domain or IP as spam
- Sending bulk emails without proper opt-in
What you can do:
- Verify your domain’s SPF, DKIM, and DMARC records are set correctly
- Use reputable mail sending practices and avoid spammy content
- Encourage recipients to whitelist your email address
- Check blacklists for your IP and domain (use tools like MXToolbox Blacklist Check)
If you need help reviewing your DNS records or improving your email deliverability, open a support ticket and we’ll assist you.